Terms of Service

Terms & Conditions
Last Updated: March 2025

Welcome to Swim Suited! These Terms & Conditions outline the rules and regulations for using our website and purchasing our handmade swimwear. By accessing our site and placing an order, you agree to comply with these terms.

1. General Information
Swim Suited specialises in handmade swimwear, designed and crafted with care. Due to the nature of our products, slight variations may occur, making each piece unique.

2. Ordering & Payment

  • All prices are listed in GBP and are subject to change without notice.

  • We accept payments via our website. Orders will be processed once payment is received.

  • Custom orders must be paid in full before production begins.

3. Shipping & Delivery

  • We ship worldwide/local using Royal Mail. Estimated delivery times vary based on location.

  • We are not responsible for delays caused by shipping carriers or customs.

  • Customers are responsible for any applicable customs fees or import duties.

4. Returns, Exchanges & Cancellations
Due to the handmade and intimate nature of our swimwear, we do not accept returns or exchanges. However, if your item is defective or incorrect, please contact us within 7 days of delivery for assistance.

  • Cancellations must be requested within 24 hours of placing an order. After this period, we cannot guarantee cancellation as production may have already begun.

5. Sizing & Customization

  • Please refer to our size chart before ordering. We do not offer refunds or exchanges for incorrect sizing.

  • Custom orders may require additional processing time. Once confirmed, custom orders cannot be altered or cancelled.

6. Care Instructions
To maintain the quality of your swimwear, we recommend:

  • Hand washing in cold water with mild detergent.

  • Laying flat to dry in the shade.

  • Avoiding excessive chlorine, sunscreen, and rough surfaces.

7. Intellectual Property
All designs, images, and content on this website are the property of Swim Suited and may not be copied, reproduced, or used without permission.

8. Limitation of Liability
Swim Suited is not responsible for any damage, allergic reactions, or issues arising from the use of our products. Customers assume all responsibility for the proper use and care of purchased items.

9. Privacy Policy
We respect your privacy and only collect necessary personal information to process orders. Your data will never be shared or sold to third parties. See our full Privacy Policy for details.

10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page. Continued use of our website constitutes acceptance of the updated terms.

11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at info@swimsuited.co.uk or by using our online form.